Support

Contact support

Contact: Support contact will be published before accounts open. Once support is active, write from the address you use for your account. Include your workspace name, the affected channel, the time and timezone, and what you expected to happen.

A screenshot or publishing error message can help. Remove sensitive information first. Never send passwords, API keys, access tokens, payment-card details or recovery codes.

Privacy and data requests

To request removal of account or connected-channel data, follow the data deletion instructions. Our Privacy Policy describes the data processed by the service.

Platform access

A channel appearing in the product does not guarantee that every account type or publishing feature is available. Include the platform name when reporting a connection or permission problem. Do not share the password for your social media account with support.